❌ ERROR!
You must log in to access this page.
Frequently Asked Questions
Quick answers to common questions
How do I create an account?
Click on the 'Sign Up' button and choose your account type (Employee, Individual, or Business). Fill in your details and verify your email address.
Is EatPay free to use?
Yes, signing up and browsing menus is completely free. You only pay for the food you order.
How do I place an order?
Browse the available menus, select your desired meals, add any special instructions, and confirm your order. You'll receive notifications about your order status.
Can I cancel my order?
Yes, you can cancel orders before they are confirmed by the cafeteria. Once confirmed, please contact the cafeteria directly.
What payment methods do you accept?
We accept mobile money, bank transfers, and employer-sponsored meal plans.
How do I know when my food is ready?
You'll receive real-time notifications via the platform and email when your order status changes.
Can I order from multiple cafeterias?
Yes, you can browse and order from all cafeterias available in your workplace.
What if I have dietary restrictions?
You can view meal descriptions and add special instructions when placing your order. Contact the cafeteria for specific dietary requirements.
How do I view my order history?
Navigate to your portal dashboard and click on 'My Orders' to see all past orders.
Who do I contact for technical issues?
Email us at support@eatpay.food or visit our Contact page for assistance.